All Collections
Nexternal
Learn about the Nexternal eCommerce platform.
Nexternal: INDEX OF HELP TOPICS
Nexternal: Billing Methods by Customer Type
Nexternal: Global Payments Integrated (formerly OpenEdge) Credit Card Processing with Decline Minimizer
Nexternal: Credit Card Authorization Options
Nexternal: Require the CVV Code for Credit Card Purchases
Nexternal: Notifying Customers of a Declined Credit Card
Nexternal: How to Add a Percentage Increase to Credit Card Orders
Nexternal: Accept ACH Payments from Business Customers
Nexternal: Activate the Pay Invoices Feature
Nexternal: Paypal “In Context” Express Setup Instructions
Nexternal: Coupons Overview
Nexternal: Create a Coupon that Automatically Pops Up when a Customer Visits your Online Store
Nexternal: Buy One Get One Free (or discounted) Coupons
Nexternal: Exclude Multiple Random Products from Coupon Application
Nexternal: Limit Shipping Coupon Application to Select Products
Nexternal: Create a Coupon for Use Only by First-time Customers
Nexternal: Temporary Timed Discounts - Set Up Product Discount Start and End Times in Advance
Nexternal: Auto-Add-to-Cart Triggers in your Online Store
Nexternal: Discount Shipping on a Product Without a Coupon
Nexternal: Learn about Customer Types and Customer Type History Tracking
Nexternal: Customer Type History Tracking
Nexternal: What is the Address Label field in a customer record?
Nexternal: Set Purchase Minimums in Your Online Store
Nexternal: Consolidate and Eliminate Duplicate Customer Records in your OMS
Nexternal: View A Customer's Order History
Nexternal: Customer Relationship Management (CRM)
Nexternal: Set up "How Did You Hear About Us"
Nexternal: Automated Marketing with Nexternal & MailChimp
Nexternal: Mailchimp Integration
Nexternal: Set Up Your Mailchimp Email List Signup Form
Nexternal: Send a Bulk Email Only to Customers Who Have Ordered a Specific Item Within a Specific Time Period
Nexternal: Change the Default Address in Emails Sent via the Mail Wizard
Nexternal: Enhanced Email
Nexternal: Ensure delivery of system-generated emails using SPF, DKIM, and/or DMARC
Nexternal: Integrate your Google Analytics Account into Your Nexternal OMS
Nexternal: Set up Google Analytics Enhanced Ecommerce
Nexternal: Integrate Google Optimize for Site and Content A/B Testing
Nexternal: Implement Google Tag Manager Code
Nexternal: Set Up the Automated Google Shopping Feed
Nexternal: Implement Google Adwords Conversion Code
Nexternal: Prevent Google from Indexing a Page in your Online Store
Nexternal: Loyalty Points Program Overview & Setup
Nexternal: Can Loyalty Points be Earned on Amounts for Which Loyalty Points are Redeemed/Applied
Nexternal: Manually Delete a Customer's Loyalty Points
Nexternal: Loyalty Points used for Discounts, Payment, and Shipping
Nexternal: Use the Loyalty Points Program as a Credit Memo System
Nexternal: Complete Marketing Guide
Nexternal: Where to add SEO, Marketing and Tracking Code in the OMS
Nexternal: Install your Facebook Marketing Pixel
Nexternal: Create a Facebook Application ID
Nexternal: Bing Universal Event Tracking (UET) Tag
Nexternal: Set Up an Effective Referral Program with ReferralCandy
Nexternal: Modify MetaData for Product and Category Pages
Nexternal: Easy & Quick Holiday Promotions for Wineries
Nexternal: Make the Most of Your Marketing with Campaign Tracking
Nexternal: A/B Test Store Design Variations (without Google Optimize)
Nexternal: Order Processing Overview
Nexternal: Automatic Order Splitting and Split Order Processing
Nexternal: Order Processing - Mark your Orders as Shipped or Picked Up
Nexternal: Batch Process Orders, Credit Cards and Shipping Labels in the Nexternal OMS
Nexternal: Tracking Item Lot Numbers and Serial Numbers
Nexternal: Additional Notification Recipients
Nexternal: Archiving and Unarchiving Orders
Nexternal: Manually Place an Order in Your Order Management System
Nexternal: Quick Order Pad Allows Quick Orders by SKU
Nexternal: New Order Import Guide to Import Orders in Bulk
Nexternal: Modify Line Items in an Existing Order
Nexternal: Convert an Order from Pickup to Ship and Charge the Shipping
Nexternal: Convert an Order from Ship to Pickup and Reverse the Shipping Charges
Nexternal: Re-process and Re-ship an Order After It Has Been Returned by the Carrier
Nexternal: Change the Pickup Location for an Existing Order
Nexternal Engage: User Guide & Optional Hardware for Engage
Nexternal Engage: Tips and Gratuities in Engage POS
Nexternal Engage: Change the Default Display Order of Products in a Category in Engage POS
Nexternal Engage: Capture a Signature and Update Order Status in Engage for Pickup Orders.
Nexternal Engage: Set Up the Walker Bluetooth Card Reader for Use with Global Payments Integrated (formerly OpenEdge) & Engage Point of Sale
Nexternal Engage: Generate an X or Z Report in TrueCommerce Engage POS
Nexternal Engage: Disconnect and ReConnect your Square Payment Processor in Engage POS
Nexternal Engage: Hide Pickup Option in Desktop and Mobile with CSS
Nexternal: Microworks POS/Nexternal Integration Setup Guide
Nexternal: VinNOW Point of Sale Integration Setup Guide
Nexternal Engage: What is the Location setting in Engage?
Nexternal: Create a Product
Nexternal: Basic Product Setup, Video Training
Nexternal: Set up Product Attributes (Variations)
Nexternal: Set Up Product Discounts on the Product Level
Nexternal: Pricing Structures & Product Discounting - Complete User Guide
Nexternal: Add a Product to Multiple Categories
Nexternal: Set Up Products Sold in Increments
Nexternal: Set up Product Pickup Options
Nexternal: Set up Related Products & Upsell Overlay
Nexternal: Change the Display Order of Products in your Online Store
Nexternal: Product Filter Display
Nexternal: Add a PDF link to a Product Description
Nexternal: Embed a Vimeo-Hosted Video into a Product Description
Nexternal: Embed a YouTube-Hosted Video into a Product Description
Nexternal: Make your Embedded Videos "Fluid" on Mobile Devices
Nexternal: Create Product Pages that Sell
Nexternal: Update Existing Products in Bulk with an Import Spreadsheet
Nexternal: California Prop 65
Nexternal: Best Practices for Product Catalog Management
Nexternal: Product Catalog Management Best Practice - Redirects of Discontinued Products and Categories (301 redirects)
Nexternal: Removing Products from your Online Store - Product Status vs. Product Visibility
Nexternal: Product Catalog Management Best Practice - Don't Re-use Products, Make New Products Instead
Nexternal: Product Catalog Management - Three Key Boolean Options
Nexternal: Find all Orders that Applied a Specific Coupon Code
Nexternal: Find Total Sales for a Specified Date Range
Nexternal: Create a report to show re-order statistics; percent or number of customers that placed more than one order
Nexternal: Find Customers Who Have Ordered From a Specific Category During a Specific Time Frame
Nexternal: Track Cost of Goods Sold (COGs) to Generate a Profit Report
Nexternal: How to Find Customers Who Have Purchased Only Once Within a Specified Timeframe
Nexternal: Create A Report That Shows How Frequently A Customer Ordered Products And How Much Revenue Was Generated From Their Orders
Nexternal: Run a Report on Number of Products Shipped During a Specific Time Period
Nexternal: Find “First Time” Purchasers for a Certain Time Frame
Nexternal: Optimize your Order Processing and Reporting in Nexternal with Order Tagging
Nexternal: Find Customers Who Have Not Ordered Within the Past Year
Nexternal: Customer Database Segmentation Based on Order History
Nexternal: Access your OMS from Outside the US or Canada
Nexternal: Activate CAPTCHA for New Customer Registration for Added Security
Nexternal: Vet Potentially Fraudulent Orders
Nexternal: PCI Compliance Certification
Nexternal: Policy for Review of Client Security Requests, Scans and Penetration Test Results
Nexternal: Shipping Setup Introduction
Nexternal: Shipping Overrides
Nexternal: Customer Shipper Accounts
Nexternal: Expected Fulfillment
Nexternal: Preferred Delivery Date Setup
Nexternal: Set up a Turnaround Time for Pickup Orders
Nexternal: Connecting a Thermal Printer to your Order Management System
Nexternal: Thermal Printing Troubleshooting Guide
Nexternal: Thermal Printers for Multiple Users or Multiple Locations
Nexternal: Pre-cut Adhesive Laser Shipping Label Recommendations
Nexternal: Add a Logo to Your Invoices and Packing Slips
Nexternal: Invalid Authentication Information - UPS Label Issue
Nexternal: Endicia Pass Phrase Error
Nexternal: Purchase Endicia Postage
Nexternal: Delete Endicia Shipping Label and Request Refund
Nexternal: Shipping Methods by Customer Type
Nexternal: Set "Stealth Postage" as the Default for USPS Shipping Labels
Nexternal: Set up a Local Delivery Option
Nexternal: Winery Setup of Custom Weight-based Ship Tables to Quote Fulfillment House Shipping Rates
Nexternal: Directed Fulfillment
Nexternal: FedEx One Rate
Nexternal: Print out a FedEx Pick-up Manifest
Nexternal: USPS Global Express Guaranteed® (GXG) Shipping Method
Nexternal: Store Design Information and Preparation
Nexternal: Preparing for a Store Design – Design Choices
Nexternal: Display your Domain Name in the URL of Your Store Pages
Nexternal: Change Desktop Cart Style from Always Onscreen to Collapsible, or Vice Versa
Nexternal: Tips & Gratuities for Online Sales
Nexternal: Google Address Autocomplete
Nexternal: Set up the Recently Viewed Products Feature
Nexternal: Activate Express Order
Nexternal: Activate the Buy Again Feature
Nexternal: Activate the Buy Now Feature
Nexternal: Activate the QuickShop Feature
Nexternal: Activate the Favorites List Feature
Nexternal: Product Search Algorithm
Nexternal: Pull Nexternal Product Info into Your WordPress Pages
Nexternal: Place a store search box on your website
Nexternal: Display Nexternal Cart Information on Your Website Pages
Nexternal: Add your Favicon to the Browser Page Tab
Nexternal: Currency Converter for your Online Store
Nexternal: Link to the "My Account" section Directly from Your Website Page
Nexternal: Store Testing Checklist
Nexternal: Using the OMS - Best Practices, Four Golden Rules
Nexternal: Archive Orders to Maximize OMS Performance
Nexternal: Optimize OMS Speed by Limiting Line Items per Page
Nexternal: How to Use (and NOT use!) WYSIWYG Editors
Nexternal: Insert an Image While Using a WYSIWYG Editor
Nexternal: Create Quick Links to Nexternal Pages in Foundry
Nexternal: Support