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Nexternal: In Stock Email Notifications
Nexternal: In Stock Email Notifications

Notify your customers when sold out, backordered or preordered products are in stock

Pamela Topper avatar
Written by Pamela Topper
Updated over a week ago

Product: Nexternal

In-stock notifications can be sent via email (addressed below) or via SMS notifications.

Email in-stock notification functionality for sold out, backordered, and preordered products are managed by 3 separate boolean options in the Order Management System (OMS) at (Settings / Boolean Options), including:

In Stock Notification (Sold Out)

In Stock Notification (Backordered)

In Stock Notification (Preordered)

For each of these boolean options, when they are on, customers can click a link in your online store to request notification for a product or SKU which displays as sold out, on backorder, or preordered, respectively. Once you add inventory to the product in your OMS, email notifications are sent by the system automatically.
To see who has requested In Stock notifications, navigate in your OMS to Products / Export Traffic Tools / Instock Notification / Excel.

The ? tooltips in the OMS near each boolean option and the instock notification export provide complete details.

rev: 10/05/21

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