TrueCommerce Foundry Help Center

General Information

Information regarding Support, Self-Service Tools, Billing, and other general inquiries for TrueCommerce customers.

14 articles in this collection
Written by Support

Foundry Platform

Basics of the Foundry platform for all users.

24 articles in this collection
Written by Katie Pilcher and Support

Transaction Manager

For Transaction Manager users, learn basic functionalities, learn how to troubleshoot some common errors, and pick up some tips and tricks along the way!

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148 articles in this collection
Written by Support, Micah A. Parker, Rebecca Clever and 1 other

Pack & Ship

For Pack & Ship users, learn some basic functionalities and get answers to some commonly asked questions!

49 articles in this collection
Written by Katie Pilcher and Support

Shipping Module

5 articles in this collection
Written by Micah A. Parker

Nexternal

Learn about the powerful Nexternal eCommerce platform.

220 articles in this collection
Written by Pamela Topper and Anthony Hodge

Account Management Portal

Learn about the customer support options provided in this portal.

10 articles in this collection
Written by Support and Christian Parker

Mapping Manager

Basics of Mapping Manager for all users.

25 articles in this collection
Written by Micah A. Parker and Rebecca Clever

Avalanche Everest

1 article in this collection
Written by Micah A. Parker

Acumatica

3 articles in this collection
Written by Micah A. Parker

Dynamics 365 Business Central

19 articles in this collection
Written by Micah A. Parker

Dynamics GP (Standard/Advance)

22 articles in this collection
Written by Micah A. Parker

Dynamics GP (Enterprise)

Articles describing the integration for Dynamics GP (Enterprise) or GPE

54 articles in this collection
Written by Micah A. Parker and Support

Dynamics NAV

12 articles in this collection
Written by Micah A. Parker

Intuit QuickBooks (On-Premise)

14 articles in this collection
Written by Micah A. Parker and Support

Oracle NetSuite

5 articles in this collection
Written by Micah A. Parker

Sage 50 (Peachtree)

2 articles in this collection
Written by Micah A. Parker

Sage 100

This section covers TrueCommerce's integration with Sage 100

15 articles in this collection
Written by Micah A. Parker and Support

Sage 300

2 articles in this collection
Written by Micah A. Parker

Sage X3

1 article in this collection
Written by Micah A. Parker

SAP

1 article in this collection
Written by Micah A. Parker

OneTime

Learn about the powerful OneTime EDI solution.

1 article in this collection
Written by Support

Pulse

Track your business' pulse with this powerful reporting tool.

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4 articles in this collection
Written by Katie Pilcher, Support, Anthony Hodge and 1 other

Product Manager (PIM)

Product Manager is a cloud-based master repository, letting you collect, enrich and share product content—from images to video to tech specs to customer testimonials—with less effort and fewer resources.

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26 articles in this collection
Written by Katie Pilcher, Support, Anthony Hodge and 1 other

Channels (Storefronts & Marketplaces)

Contains information about integrations with various channels (Shopify, Channel Advisor)

26 articles in this collection
Written by Katie Pilcher and Support

ACTIVE ALERTS

If you are seeing this category, there is an active alert out there. Check here for the latest on known issues and alerts within the TrueCommerce Foundry Platform.

12 articles in this collection
Written by Support and Katie Pilcher

IBM Sterling Gentran

9 articles in this collection
Written by Micah A. Parker

EDI

Articles specifically regarding the standard of EDI

1 article in this collection
Written by Micah A. Parker

Security

This section covers topics related to Foundry rules and policies.

5 articles in this collection
Written by Katie Pilcher and Support

Troubleshooting

Miscellaneous Articles Used for Troubleshooting Assistance

1 article in this collection
Written by Micah A. Parker