Pack & Ship | TrueCommerce Foundry Help Center

Pack & Ship: INDEX OF HELP TOPICS

Search Pack & Ship Help Materials by Subject

Written by Katie Pilcher
Updated over a week ago

What's New in Pack & Ship 4.3?

Changes to Carrier Management, Shipment History and more!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship for Newbies

Pack & Ship: Orders Screen Overview

What can I do in the Orders screen to make my life easier?

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Glossary of Terms

This article provides explanation of the common terms you'll see.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: How Do I Start a Shipment?

This article discusses two ways to find an order to ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Shipping a Single Package

Look here for the basics on how to ship one package.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Shipping Multiple Packages

Look here to see how to ship multiple packages.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Ways to Pack Items

See the 4 ways to pack items and also how to unpack items.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Choosing a Carrier Service

All you ever wanted to know about carriers and rate groups!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Quick Ship

What's the fastest way to ship? Check this out!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Self-Service Help Options

What if you need help while using Pack & Ship? Click here!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Process Flow Overview

See an overview of how order data is processed related to Pack & Ship both with and without ERP integration.

Written by Katie Pilcher
Updated over a week ago

Configuration and Setup

Pack & Ship: Overview of User Security

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Configure Package Dimensions

This article details how to configure package dimensions within Pack & Ship.

Written by Ashley Mooney
Updated over a week ago

Pack & Ship: Customizing Your Tiles

Make things easier on yourself by customizing parts of Pack & Ship!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Fields Required for Shipping

Want to confirm which fields are needed for Pack & Ship? This brief article will help you to be sure!

Written by Ashley Mooney
Updated over a week ago

Pack & Ship: Information needed to print Bill of Lading

Check out this article to understand what is needed to print the Bill of Lading in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Let's Talk About Boxes

How do I select the box size to be used when shipping? Can I set a default?

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Weight Capture Mode Settings

Let's discuss how to set a Weight Capture Mode in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship Miscellaneous Topics

Pack & Ship: Full Case Packing

Do you often have a single item per package? Look here for more info!

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: 4 Ways to Weigh Packages

Click here for a detailed explanation of how to capture package weights in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Military Address Shipments

Check out this article for properly addressing military shipments.

Written by Ashley Mooney
Updated over a week ago

Pack & Ship: No Rates Returned Error

Getting a pop up that says “No Rates Returned”? Check out this brief article for how to fix it!

Written by Ashley Mooney
Updated over a week ago

Pack & Ship: Shipment Operations Log

Click here to view communications between Pack & Ship and services related to your shipment.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Voiding Shipments

This article explains how to void a shipment.

Written by Ashley Mooney
Updated over a week ago

Pack & Ship: Where's My Order?

Check out this article for steps on how to find your order in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Shipment History

Pack & Ship: Closing a Manifest

Read on to see the steps you need to take at the end of the day.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Shipment History Tasks

You can customize, navigate and search on this screen easy as pie! Check out this article for the details.

Written by Katie Pilcher
Updated over a week ago

Printers

Pack & Ship: Reprint Shipping Documentation

How to re-print shipping labels, packing slips, or other shipping documentation for completed shipments.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Add or Modify a Printer

Use these steps to make adjustments to a printer (admin function).

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Configure a Label Printer for Correct Paper Size

Check out this article to see how to set up your printer so the labels print correctly.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Configure a Print Station

This article goes through the steps you need to take to configure a print station for use in the Foundry application.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Restart Print Station Service

This article explains how to restart the print station service in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Selecting a Printer

How do I make sure my labels and reports print to the correct printer?

Written by Katie Pilcher
Updated over a week ago

P&S and Transaction Manager

Pack & Ship: Auto ASN Generation in Transaction Manager from Pack & Ship Shipments

This article explains how to automatically create the Advance Shipment Notice Transaction Manager from Pack & Ship shipments.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Sending an Order from Transaction Manager to Pack & Ship

Follow these steps to transmit an order from Transaction Manager to Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Peripherals (Scanners, Labels and Scales...Oh My!)

Pack & Ship: Barcode Scanner Recommendations

Look here for information on barcode scanners that may be used within Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Configuring a Scale

Contains a step-by-step guide to setting up a scale for use within Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Label/Printer Recommendations

Look here to see some of the most common thermal label printers utilized within Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Scale Recommendations

Look here to see some of the most common scales utilized within Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Using a Barcode Scanner

Best practices for using a scanner in the Pack & Ship application.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship Quick Start

Pack & Ship: Quick Start Overview

This checklist outlines everything you need to get started with Pack & Ship. This article begins the Pack & Ship Quick Start Series.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Before You Get Started

Step 1 of the Pack & Ship Quick Start Series

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: You're Ready to Log In!

Step 2 of the Pack & Ship Quick Start Series

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Start Shipping

Step 3 of the Pack & Ship Quick Start Series

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Your Shipments at a Glance

Step 4 of the Pack & Ship Quick Start Series

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Adding More Features

Step 5 of the Pack & Ship Quick Start Series

Written by Katie Pilcher
Updated over a week ago

Carrier Maintenance

Pack & Ship: Carrier Management

Look here for best practices to manage your carriers in Pack & Ship.

Written by Katie Pilcher
Updated over a week ago

Pack & Ship: Add a New Location

You have a new location. What do you do now?

Written by Katie Pilcher
Updated over a week ago