Product: Pack & Ship

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Here are some terms and concepts that will help you as you work in Pack & Ship.


An entity within a location typically used as a profile for a set of carrier accounts. Most commonly, a given location only has one shipper.

However, in some cases, multiple are used. This is typically done for any of the following reasons:

  • Create separate cost centers for portions of your business to track freight spend separately

  • Prepaid accounts for trading partners such as Amazon, and others. Under this circumstance, the trading partner would typically include this in their compliance requirements and indicate that Third Party or Collect shipping is not used

Blind shipping on behalf of other organizations


A dedicated area or space use for the management and storage of goods.

Although locations commonly represent warehouses, Pack & Ship can be used in more scenarios than just warehouses. Locations are typically associated with how and where inventory is tracked.


A company or a person legally entitled to transport goods by land, water, and air. Usually, the carrier works with shippers to ship goods from one place to the other.

Carrier Account

Account number with shipping company, representing the entity to which the freight will be billed.

Service Level

Refers to the ability of a warehouse to deliver as well as the readiness of a company to deliver at the time of the customer’s request.


Used when you're shipping individual sales orders via commercial shipping carriers. Parcels are typically moved one at a time via ground or air shipping, using a small parcel carrier like UPS, FedEx, USPS, or DHL. Parcel shipments generally max out at 150 pounds and can be lifted without assistance.

Non-Parcel or Less-Than-Truckload (LTL)

LTL packages are larger than parcels. They are often bulky, sometimes uniquely-shaped freight. These shipments take up less than a full truck bed, typically weighing in below 10,000 pounds.


Allows you to cross-reference carrier services on an order. For example, you may have a code in your ERP or sales channel that ultimately references the same carrier service. "UPS RED" and "UPS NEXT DAY" both could mean UPS Next Day Air.

rev: 2/2/22

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