General Information

Information regarding Support, Billing, and other general inquiries for TrueCommerce customers.

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11 articles in this collection
Written by Support and Ashley Mooney
General Information

TrueCommerce Rescue Calling Card

This article explains how to use the TrueCommerce Rescue Calling Card powered by LogMeIn.
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Written by Support
Updated over a week ago

TrueCommerce University

Check out this article for details on how to create a TCU account!
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Written by Ashley Mooney
Updated over a week ago

Does TrueCommerce utilize ANSI or ASC X12 EDI?

Setting up with a new partner and they are asking what EDI language we support? Read on.
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Written by Ashley Mooney
Updated this week

Does TrueCommerce have a recommended browser?

Internet Explorer? Edge? Firefox? Chrome? Which browser does TrueCommerce recommend?
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Written by Support
Updated over a week ago

Guided Tutorials

Check out this overview on the Guided Tutorials tool within the Foundry Platform!
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Written by Ashley Mooney
Updated over a week ago

How to Access the Help Center (Articles) within Foundry

Need answers? The Help Center is waiting for you within the Foundry Platform.
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Written by Ashley Mooney
Updated over a week ago

I am upgrading my business system. What do I need to do?

Upgrading your business system/ERP? Read more here.
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Written by Support
Updated over a week ago

Is TrueCommerce Foundry Compatible with Apple Products or Linux?

Are you using an Apple product (iOS or Mac) or a Linux platform? Check out this article to understand more about what we support.
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Written by Support
Updated over a week ago

Support Center

Want to learn more about our Support Center? Check it out here!
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Written by Support
Updated over a week ago