Product: Transaction Manager

Article link: https://help.truecommerce.com/en/articles/14434432-webinar-transaction-manager-full-transaction-cycle

This session provides a step‑by‑step overview of the Full Transaction Cycle in Transaction Manager, demonstrating how users receive, view, export, and send transactions within the system. It explains the key folders (Inbox, Received, Outbox, Sent), how to perform turnarounds, resolve required‑field issues, manage test vs. production documents, and proceed with troubleshooting. Users are also shown how to adjust trading‑partner settings, select available document types, and use templates to speed up data entry.

Attendee Q&A addresses common customer questions about errors, acknowledgements, browser issues, sending corrections, printing raw EDI, and other workflow scenarios.

Session: Fall 2022

rev: 4/02/26