Definitions of an invoice and its essential components

Steps to make an invoice request

Information included in an account statement

Instructions on how to get account statements, including transaction histories and outstanding balances

The necessity of attaching purchase orders to invoices

Steps to take if your invoice is rejected and if you want to include purchase orders in future invoices

Guidance on when to contact TrueCommerce for payment processing

Step-by-step guides on how to initiate the payment processing assistance

Definitions and importance of a payment receipt

Guidelines for the details required to process your payment receipts

The importance of W-9 forms for businesses

Steps to request a W-9 form for tax purposes

Information on available payment methods within TrueCommerce and DiCentral

Instructions for obtaining Remittance PDF files

Definition of a bank letter and its purpose

Steps for requesting a bank letter for TrueCommerce and DiCentral accounts

Information on Certificate of Insurance and the insurance renewal process

Instructions for requesting a Certificate of Insurance

Overview of the Electronic Funds Transfer (EFT) Authorization Form and the benefits of automatic withdrawals

Instructions on how to fill out and submit the form

Step-by-step process for securely updating your credit card details

Information on what to do if you encounter issues during the update process

How to formally request a change to your account name

Tips on what information to include to expedite the process

Steps to add or remove an email address from your account

Best practices for maintaining accurate contact information

Guidance for updating your shipping or billing addresses

Tips to prevent disruptions to future invoices or deliveries

Process to formally close your account

Tips on responsibilities or outstanding balances that must be settled before closure