Product: Foundry platform
With respect to the TrueCommerce payment process, customers can choose to pay by check, wire transfer, or Automated Clearing House (ACH). Following are brief descriptions of each of these methods.
Checks, Wire Transfer, and ACH
Paying by check means making a payment using a written “order to pay” (check) from your bank account to the TrueCommerce bank account. If you are sending payment via overnight mail, be sure to send it to the TrueCommerce, Inc., address.
TrueCommerce Inc
NW 6199
PO Box 1450
Minneapolis, MN 55485-6199
Paying by wire transfer involves electronically transferring money from your bank account to the TrueCommerce bank account via the SWIFT network. Wire transfers are individual requests and typically incur fees.
What is the SWIFT network?
The SWIFT network (Society for Worldwide Interbank Financial Telecommunications) is a secure, global messaging system used by over 11,000 financial institutions in 200+ countries to send and receive payment instructions and other financial transaction messages. It allows banks to confirm details for international transfers, but it does not hold funds or settle payments itself. It serves as a message carrier that enables banks to communicate securely and efficiently.
Payment by ACH means making an electronic payment using the Automated Clearing House network, which is a centralized network in the United States that facilitates money transfers between banks and credit unions. ACH transfers are processed in batches, such as payroll payments, and are typically free to customers or have minimal fees.
NOTE: If you need a TrueCommerce Bank Letter to initiate an ACH payment to TrueCommerce, you can request it from the Accounts Receivable team.
How Do You Request a TrueCommerce Bank Letter?
To obtain the Bank Letter for the TrueCommerce account at Wells Fargo Bank, follow these steps:
Compose your email request, starting with a good Subject line that says, “Remit Request”. In the body of the message, be sure to include your Customer Account name (and Subsidiary) to help expedite the processing of your request.
NOTE: A subsidiary refers to the division that your account belongs to, including TC.Net, DiCentral, B2BG, TrueCommerce Home, Nexternal, and Datalliance. By identifying which subsidiary you are associated with, you can assist our Support Team in efficiently and accurately locating your account.
Submit your request to [email protected].
What does a bank letter include?
The bank letter serves as verification, detailing the following banking information:
Bank’s official logo: The visual symbol that represents the bank's brand identity
Account Number: The unique identifier for the bank account
Account Title: The name of the individual/entity that holds the account
Bank Name: The official name of the banking institution
Bank Headquarters Address: The physical address of the bank's main office
ABA Routing Number ACH/EFT: The 9-digit American Bankers Association (ABA) routing number used for Automated Clearing House (ACH) or Electronic Funds Transfer (EFT)
ABA Routing Number Domestic Wire: The 9-digit ABA routing number applicable to domestic wire transfers
International Wire SWIFT Code: The code used for international wire transfers through the SWIFT network
Need Further Assistance?
If you have additional questions or concerns regarding billing, contact Billing Support.
rev: 12/23/2025