Product(s): Foundry platform, Account Management portal
Article link: https://help.truecommerce.com/en/articles/14624120-webinar-account-management-portal-revisited
About this Webinar
This webinar takes another, more comprehensive look at the TrueCommerce Foundry Account Management portal (AMP) and its role in supporting day‑to‑day operations. It further demonstrates how customers can use it to monitor account health, access documentation and downloads, manage projects and add‑ons, configure notifications, review billing and invoices, submit and track support cases, and search transaction history. It also highlights how these self‑service tools can help users quickly find information, stay informed of system activity, and resolve issues sooner without always needing support.
Overall, the session positions Account Management as a critical resource for improving operational efficiency, transparency, and customer independence while ensuring quick access to TrueCommerce teams when assistance is needed.
Additional Content
Session: Fall 2024
rev: 7/13/26