Product: Transaction Manager, EDI
Article link: https://help.truecommerce.com/en/articles/14548236-webinar-edi-document-rejections-part-2
About this Webinar
Part 2 in this series expands on how to identify, analyze, and correct rejected EDI transactions in Transaction Manager, emphasizing practical, end‑to‑end resolution of common issues. It reviews what causes rejections, how they are communicated, and how to locate them using control numbers and custom columns. Through live demonstrations, attendees learn how pinpoint and correct errors, resend transactions, and implement preventive measures—such as required fields and template updates—to reduce future rejections and maintain reliable EDI processing.
The webinar highlights best practices for troubleshooting when rejection details are limited, and addresses common scenarios, current limitations, and clarifications around transaction updates, reprocessing behavior, and system indicators.
Additional Content
Session: Winter 2024
rev: 4/10/26