Product: All

Article Link: http://help.truecommerce.com/en/articles/2541539-help-i-have-a-critical-issue

Contact Support

Calling our Support Team is the best way to receive assistance for critical issues. Cases submitted via the Account Management Portal will be processed as standard priority, and may not provide you with the quick assistance you need.

(888) 430-4489, option 3 for Support. Listen closely to the product support options and select yours accordingly (list below for reference).

1 Microsoft Integration support
2 TC core product support (Transaction Manager, Foundry, etc.)
3 Datalliance
4 Nexternal
5 OneTime
6 RedTail
7 All other needs

rev: 5/10/22

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