Product: Transaction Manager, EDI

Article link: https://help.truecommerce.com/en/articles/14472983-webinar-pos-po-acknowledgements-850s-855s

This session explains how TrueCommerce customers can manage EDI 850 (Purchase Orders) and EDI 855 (Purchase Order Acknowledgements) in Transaction Manager. It discusses buy‑side vs sell‑side scenarios, demonstrates how to view and process 850s, and walks through manual and integrated methods for creating and sending 855s. The webinar also covers common errors, automation options, inventory and ERP considerations, and how acknowledgements can be used for backorders, cancellations, or discontinued items.

Practical issues, such as missing POs, duplicate handling, automation, and troubleshooting delivery problems are addressed in the attendee Q&A for this session. See Q&A handout below.

Session: Spring 2023

rev: 4/07/26