Because the Nexternal platform is flexible to accommodate so many different merchant requirements, product creation will vary among merchants. Whether a product comes in more than one size or color, whether it is taxable and where, whether different prices are offered to different customers, whether it can be picked up or shipped, whether a product is sold only in increments, and whether it is allocated, are just a few of the many merchant variants that would affect product set up.
However, for all merchants, the basics remain the same - the minimum input required to create a product in the Nexternal Order Management System (OMS) includes:
category assignment, and
Combined with the defaults on numerous other fields, this is enough information to create and save a product listing in your online store, as well as to create the related URL for the product detail page. Of course, you can customize from there.
You can create products manually or in bulk with spreadsheet imports. When using imports, you can enhance your basic product setup with a layered import approach. First, you'll create the basic setup with a Product Import. Then you can add attributes (for example size and/or color), and varied customer-based prices with additional spreadsheets. You may also add products to additional categories, suggest related products, and import subscriptions with additional imports. Once created, products can also be updated via spreadsheet imports.
Here are some resources that will help you with the basics and beyond:
Setting Up Product Attributes – Video Tutorial (Attributes are things like size and color, which the customer must select prior to adding to cart.)
Set Up Products for Pickup (Products can be ship only, pickup only, or can be available for both pickup and shipping.)
Set Up Products Sold in Increments (for example, selling in 3-packs or by the case)
How to Properly Use the WYSIWYG Editors to avoid display and editing issues
To Discount Shipping on a Product (without a coupon), you may follow the steps in the Guided Tutorial called "Discount Shipping on a Product without a Coupon". (Guided Tutorials are accessed separately from the Support Center, through the link to Guided Tutorials in the system navigation.)
To create products via XML, provide our XML tools to your developer.