Article Link: https://help.truecommerce.com/en/articles/16788521-add-on-implementations-welcome-guide

Customers with TrueCommerce will find everything they need to get started right here — from implementation guidance and training resources to scheduling tools and support options. Use the sections below to navigate the key materials available to you throughout your onboarding journey and beyond.

Depending on whether your organization uses an integrated business system, your implementation path will vary. Review the guide that best fits your setup to understand the three main phases of the Add-On process: Initiate, Test, and Production.

If your organization uses a business system (ERP), explore the collection below to find integration guides specific to your platform. These guides cover setup, configuration, and common troubleshooting for each supported integration.

Is your company adding a new trading partner? Check out our Onboarding Guides, where we have created playbooks for our trading partner setups. These guides--housed within help.truecommerce.com and easily accessible via Search keywords trading partner onboarding or the Trading Partner name--provide details on what to expect when adding your next trading partner and information to help to get started, for a smoother onboarding experience.

TrueCommerce offers a variety of learning resources to help you build confidence with Transaction Manager. Start with TrueCommerce University (TCU) for structured courses, explore Guided Tutorials for in-app step-by-step walkthroughs, and browse the Webinar Series for recorded sessions on key topics.

Is your company adding a new trading partner? TrueCommerce offers a variety of resources to help you confidently engage with and onboarding Trading Partners. Explore the guides below for a step-by-step walkthrough of the trading partner onboarding process.

Get familiar with two of the most commonly used features in Transaction Manager — Integrated Transaction Saved Searches and the Scheduler. These tools help automate and streamline your day-to-day EDI processing.

TrueCommerce Support is available to assist you throughout your implementation and after Go-Live. Review the resources below to understand how to reach the Support team and what to expect during your Go-Live phase.

rev. 09/02/2026