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Starter Customer | How do I contact Support in Go-live phase?

This video will guide you through how to reach support as you complete your Hypercare week.

Skylar Nguyen avatar
Written by Skylar Nguyen
Updated over 10 months ago

Product: Foundry platform, Transaction Manager.


In this video, Starter Customers will discover:

  • Two simple ways to reach Customer Support

  • How to use Truedi - the True Commerce Bot, our built-in automated assistant available directly in Transaction Manager.

  • Step-by step guidance for submitting a ticket.

Don’t miss this quick guide on how to easily access support during your go-live phase!

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