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General Information

View information regarding Support, Self-Service Tools, Billing, and other general inquiries for TrueCommerce customers.

7 authors59 articles
Transaction Manager

For Transaction Manager users, learn basic functionalities, learn how to troubleshoot some common errors, and pick up some tips and tricks along the way!

5 authors149 articles
Business System Integrations

This section includes articles specific to business system (ERP) integrations with TrueCommerce

4 authors487 articles
Foundry Platform

Learn the basics of the Foundry platform for all users.

3 authors28 articles
Mapping Manager

See the basics of Mapping Manager for all users.

2 authors46 articles
X12 EDI

Read articles specifically regarding the standard of EDI.

3 authors396 articles
Implementations

Guides on Trading Partner Information and Processes

2 authors34 articles
Guided Onboarding

This section includes articles specific to the TrueCommerce Guided Onboarding tool.

2 authors6 articles
Pulse

Track your business' pulse with this powerful reporting tool.

4 authors4 articles
Account Management Portal

Learn about the customer support options provided in this portal.

4 authors20 articles
Channels (Storefronts & Marketplaces)

Contains information about integrations with various channels (Shopify, Channel Advisor)

3 authors27 articles
OneTime

Learn about the OneTime EDI solution.

1 author1 article
Nexternal

Learn about the Nexternal eCommerce platform.

4 authors221 articles
Active Alerts

If you are seeing this category, there is an active alert out there. Check here for the latest on known issues and alerts within the TrueCommerce Foundry Platform.

2 authors17 articles
Security

This section covers topics related to Foundry rules and policies.

3 authors10 articles
Troubleshooting

This section includes miscellaneous articles that can be referred to for troubleshooting assistance.

1 author3 articles
IBM Sterling Gentran
2 authors16 articles
TrueAuto

For TrueAuto users, learn basic functionalities, learn how to troubleshoot common errors, and pick up some tips and tricks along the way!

1 author1 article
Pack & Ship
2 authors49 articles
Shipping Module
1 author8 articles
Product Manager (PIM)

Product Manager is a cloud-based master repository, letting you collect, enrich and share product content—from images to video to tech specs to customer testimonials—with less effort and fewer resources.

4 authors26 articles
Sample Files

Various sample files of Flat File Integrations

1 author3 articles