Please watch the following 4.5-minute video overview of order processing to get oriented. Note that the look of various elements in the Order Management System (OMS) has changed since this video was created (for example the left navigation has changed, the green dollar sign icon is now a dollar sign on a tag, etc.), but the order processing steps remain the same:
To learn more about Batch Processing Orders, Credit Cards, and Shipping Labels in the Nexternal OMS, check out this article.
To learn how to Convert an Order from Pickup to Ship and Charge the Shipping, check out this article.