Foundry (TC.NET)

We have launched an Add-On portal to provide you with a convenient way to add Trading Partners connections, at your ideal time!

Account Management: Using 'Buy Add-Ons' to purchase Trading Partners

You can update your account name with TrueCommerce with the appropriate certified documentation to support your request.

TrueCommerce Accounts Receivable: How to Update Your Account Name

This article addresses the necessity for a Certificate of Insurance to ensure the protection of your data with TrueCommerce.

TrueCommerce Accounts Receivable: Requesting a Certificate of Insurance with TrueCommerce

Want to update the Ship-To and Bill-To Address in Foundry but not sure how to do it? This article will guide you through the process.

TrueCommerce Accounts Receivable: How to Update the Ship-To/Bill-To Address

Add-On Portal: Purchasing a New Trading Partner Connection

Using the search function in the Account Management Add-On portal is the quickest way to find your Trading Partner.

Account Management > Buy Add-Ons: Search

Read all about the Account Management Add-On portal search Results page!

Account Management > Buy Add-Ons: Search results

What IDs and Documents does your trading partner use? Find out how to view those details here.

Account Management > Buy Add-Ons: Trading Partner Selection Details

Learn about the smart form designed to collect important data in order to improve the onboarding process for a new Trading Partner!

Account Management > Buy Add-Ons: Trading Partner Information form

Search the available Add-On portal help materials by clicking the topic links provided, below.

TrueCommerce Add-On portal: INDEX OF TOPICS

Support

Lori Anne Stevens

Rebecca Clever

Learn about the customer support options provided in this portal.

Account Management Portal

Want to purchase another TrueCommerce product? Here's how!

Account Management: Buy Add-Ons

This article explains how to access the Downloads section of the Account Management portal.

AMP: Downloads Section

You can sign up to receive general or TC.Net notifications right within Foundry!

AMP: Email Notifications

Learn the basics of the new Transaction History search feature within the Account Management Portal.

AMP: Using Transaction History Search

Micah A. Parker

Using AMP

Need to review or download your TrueCommerce invoice? You can do that within the Foundry platform's Account Management portal.

Account Management: Accessing TrueCommerce Invoices and Statements

Check out the article below to see how you can manage your company account information!

Account Management: Update Credit Card and Billing Information

AMP: Service Cancellation

Billing Questions

Need to know who your TrueCommerce Client Manager is? This article will show you where to find out!

Account Manager: Client Manager

Here is how to submit and manage tickets with support through the Account Management Portal.

AMP: Submit and Manage Support Tickets

Learn how to review your Projects, as well as the specialist assigned to assist you!

AMP: Who is my Implementation Specialist?

Support and Account Contacts

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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