Product(s): Foundry platform, Account Management, Add-On portal
Article link: https://help.truecommerce.com/en/articles/12510699-add-on-portal-purchasing-a-new-trading-partner-connection
Existing TrueCommerce customers often have a need to add additional trading partners or features to their account after they have completed their initial implementation. We have simplified this process with the introduction of the TrueCommerce webstore.
To access the webstore, log into your Foundry account at: https://foundry.truecommerce.com.
From the Menu, select Account Management > Buy Add-Ons. If your account is authorized for the Buy Add-Ons portal, you will then be navigated to the storefront.
If you receive the following message:
Account [Your tenant ID] is not found - please contact your Administrator
your account has not yet been activated for the webstore. Create a Support case via Account Management > My Support Dashboard > New Support Case to request activation of Buy Add-Ons for your account.
rev. 7/13/2026