Product: NetSuite

Article Link: http://help.truecommerce.com/en/articles/7980121-netsuite-error-error-parsing-purchase-order-export-xml-po-xxx-sales-order-item-line-item-with-internal-id-xxx-could-not-be-found-in-netsuite

Error: Error Parsing Purchase Order Export XML... xxx- PO# xxx: Sales Order Item Line 1: Item with Internal Id 'xxx' could not be found in NetSuite.

Issue: When attempting to export out an inbound Purchase Order (850) from your inbox within Transaction Manager you receive an error indicating: 'Sales Order Item Line 1: Item with Internal Id 'xxx' could not be found in NetSuite'

Reason: The Item Code being used by your Trading Partner does not match up to an Item's Internal ID within NetSuite.

You'll most likely need to translate the item code being sent by your Trading Partner to the internal ID of your Item used by NetSuite.

Navigate: Trading Partners → (Partner) → Translations → Item Catalog

Add: Internal ID & Primary Item #

rev 6/5/2023