Product: NetSuite

Article Link: http://help.truecommerce.com/en/articles/8097964-netsuite-error-sales-order-item-line-item-xxx-could-not-be-found-in-netsuite

Issue: When attempting to export out an inbound Purchase Order (850) from your Trading Partner within the Inbox of Transaction Manager you receive the following error: 'Item 'xxx' could not be found in NetSuite'

Reason: The Item Code being passed by your Trading Partner needs to be translated into the Internal ID used by NetSuite in order to link the properly Item Record

Navigate: Trading Partners → (Partner) → Translations → Item Catalog

Fill: Item Translation (NetSuite Internal Id) and Primary Item Field (2nd Column)

rev 7/5/2023