Product: NetSuite
Error: You cannot add an item and purchase order combination that does not exist to a Vendor Bill.
Issue: When attempting to export an inbound Invoice (810) from Transaction Manager you receive the following error: 'You cannot add an item and purchase order combination that does not exist to a Vendor Bill.'
Reason: The Item Numbers or Line Numbers located on the Invoice (810) do not match the Purchase Order within NetSuite.
Solution - Utilize the Item Catalog
If the Primary Item Number being sent by your Trading Partner does not match the value on your Purchase Order within NetSuite - then you can utilize the Item Catalog to easily translate the received number into the desired number.
Navigate: Trading Partners → (Partner) → Translations → Item Catalog
Item Translation: Your NetSuite Item Internal Id
Primary Item (2nd Column): The Primary Item Number sent by your Trading Partner
Solution - Have Trading Partner Correct
If the data on the Invoice (810) received from your Trading Partner is incorrect compared to the data sent on the Purchase Order (850) to them - then you will need to reach out to them to have them correct the information and resend the Invoice.
TrueCommerce does not contact the Trading Partner directly for data-validation or correction issues.
Solution - Update the Purchase Order Line Numbers
As an alternative solution - you can manually update the Purchase Order for your Vendor within NetSuite adjusting the Line Numbers to match that on the Invoice to easily see if it is a line number mismatch causing issues.
rev 6/27/2025