Product: NetSuite

Article Link: http://help.truecommerce.com/en/articles/9389018-netsuite-error-trading-partner-is-not-defined-account-id-xxx

Error: Trading Partner is not defined. Account ID: xxx

Issue: When attempting to import/export a transaction between Transaction Manager and NetSuite you receive the following error: 'Trading Partner is not defined. Account ID: xxx'

Problem: Transaction Manager is unable to identify which EDI Trading Partner within Transaction Manager matches which Customer/Vendor/Warehouse within NetSuite.

If you're attempting to import/export either a Customer or a Vendor from NetSuite with Transaction Manager you will need to ensure that your Internal ID is set within the Partner Setup of your Trading Partner settings.

If you're attempting to import a Warehouse Shipping Order (940) to send to your Warehouse/3PL then you'll want to make sure that your Partner Setup within the Trading Partner setup for your Warehouse within Transaction Manager matches your Location Code set on your Items within NetSuite.

rev 5/28/2024