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Sage 100 - [ERROR] Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.
Sage 100 - [ERROR] Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a week ago

Product: Sage 100

Error: Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.


Issue: Whenever attempting to Import/Export or Sync with your Sage 100 system you receive an error stating: 'Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.'

Reason: This is due to your Company configuration within Sage 100 not having Allow External Access options enabled within its settings.

This is outside of TrueCommerce - you will need to contact your System Administrator for authorization to enable this

Solution - Enable Allow External Access


You'll need to have your Administrator login to the Administrative Tools and enable Allow External Access to the Company being used by Transaction Manager.

Navigate: Company Maintenance โ†’ Preferences

Enable: Allow External Access

rev 5/19/2023

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