If you are reading this, you already know about our ever-expanding collection of Help Articles, but did you know these articles accompany a full suite of documentation, training courses, tutorials and how-to solutions? Check out the different eLearning resources listed below.

TrueCommerce University (TCU) is our free eLearning hub for training on Transaction Manager and other products, platforms and integrations.

About this Resource: While TCU is an excellent resource for new users, our course library covers a wide range of entry-level to advanced and administrator subjects. Content may comprise short videos, self-guided courses, and multi-stage curriculum with quizzes and exams.

Refer to this article about the new TrueCommerce University. To access the TCU login page or create a new account, go to truecommerceuniversity.com. From Foundry, select the ? Help dropdown menu on the header bar, and then click University.

All of our products are equipped with searchable online help (user guides) that you can access from anywhere in the application.

About this Resource: The user guide is your first stop for documentation on product features and functionality, and for access to instructions, reference material, examples, and links to other resources.

To access documentation in Foundry, select the ? Help dropdown menu on the header bar, click User Guides, and then select the user guide for the product in question.

Guided Tutorials are designed to help you perform clearly defined tasks by walking you through a sequence of highlighted steps in real time within the application itself.

About this Resource: When you launch a Guided Tutorial, it immediately directs you through the application, shifting focus to each menu item, button and text box required to accomplish the intended task. Steps can include built-in tooltips and links to related documentation.

Refer to this article for more details. To access the list of Guided Tutorials in Foundry, select the ? Help dropdown menu on the header bar, and then click Guided Tutorials to look for topics under How can we help you?

Help Articles serve many purposes, for product overviews, feature spotlights, quick instructions, troubleshooting assistance, support notes, workarounds, and supplements to training and demo recordings.

About this Resource: Articles ‘fill in the gaps’ to cover details that might not fit with our conventional user guides and training. They can take the form of a standalone piece, providing a quick answer to a frequently asked question, or be part of a complete series of solutions with cross-references to other articles and more in-depth eLearning resources.

Refer to this article for more about Help Articles. To access the Help Articles launch page, go to help.truecommerce.com. From Foundry, select the ? Help dropdown menu on the header bar, and then click Help Articles.

TrueCommerce conducts free webinars about our products and other EDI solutions.

About this Resource: Once the dates are posted (emailed) you can sign up for any webinar subject of your choosing. Not available for the live presentation? No problem! Every session is also recorded, cataloged and searchable in the Help Articles for future access.

Refer to this article about the TrueCommerce Webinar Series. To browse recordings by series, go to All Collections > General Information > Webinar Series.

Self-Service Tools | TrueCommerce Foundry Help Center

Rev: 05/23/24