Product: NetSuite
Error: Error Creating Item Fulfillment Record... NetSuite Error: Code=VALID_LINE_ITEM_REQD You must have at least one valid line item for this transaction.
Issue: When attempting to export an inbound Warehouse Shipping Advice (945) or an inbound Advance Shipping Notice (856) you receive the following error: 'Error Creating Item Fulfillment Record... NetSuite Error: Code=VALID_LINE_ITEM_REQD You must have at least one valid line item for this transaction.'
Reason: NetSuite did not find a proper match to any of the item details being sent to it preventing it from creating a valid Item Fulfillment.
Solution - Confirm the Depositor Order #
The Warehouse Shipping Advice (945) / Advance Ship Notice (856) needs to be able to match against your Sales Order by checking often what is known as the Depositor Order # from the Warehouse Shipping Advice against the Order # on your Sales Order within NetSuite.
Note: Not every Warehouse uses the Depositor Order # field to carry the Order # - field name may vary
Solution - Confirm Items are being Sent
If this is a new or recent Go-Live Warehouse/Third-Party Logistics partner then the Warehouse Shipping Advice (945) configuration may not of been properly configured against the structure that your Warehouse is sending.
You will want to confirm that the data being sent from your Warehouse Shipping Advice out of Transaction Manager properly includes Packages and Items as represented by the structure sent - you can check the Integration Log to determine the data being sent out of Transaction Manager using the ExportTransactions() line.
Note: TrueCommerce Support can help ensure the data is being passed correctly through a standard support ticket
rev 5/28/2024