Product: QuickBooks Online

Article Link: https://help.truecommerce.com/en/articles/9324797-intuit-quickbooks-online-error

Error: Refresh Token failed

Issue: Attempting to perform an integrated activity such as Import/Export/Sync results in the error 'Refresh Token failed'

Reason: The connection between Transaction Manager and QuickBooks Online has expired and was unable to automatically refresh.

You'll need to reauthenticate the QuickBooks Online connection within Transaction Manager by logging back in

Navigate: Integration Settings

Select: Connect to QuickBooks

Login: With your QuickBooks credentials

rev 5/14/2024