Product: QuickBooks Online

Article Link: http://help.truecommerce.com/en/articles/9405302-quickbooks-online-error-unable-to-export-transaction-item-xxx-was-not-found-in-quickbooks-online-account-perform-item-setup

Error: Unable to export transaction. Item xxx was not found in QuickBooks Online account. Perform item setup.

Issue: Whenever attempting to export an inbound Purchase Order (850) you receive the following error: 'Unable to export transaction. Item xxx was not found in QuickBooks Online account. Perform item setup.'

Reason: Transaction Manager was unable to find a match for the Item Code being passed to QuickBooks Online.

You'll want to translate your Trading Partner's item code into an appropriate QuickBooks Online item code.

Navigate: Trading Partners → (Partner) → Translations → Item Catalog

Add/Sync: Item Codes

rev 5/31/2024