Skip to main content

QuickBooks Online - [ERROR] Invalid Transaction Index

Micah A. Parker avatar
Written by Micah A. Parker
Updated over a year ago

Product: QuickBooks Online


Issue: When attempting to import an Invoice into Transaction Manager from QuickBooks Online you receive the following error: 'Invalid transaction index'

Reason: There is a configuration mismatch within the ordering of your Import Definitions within your Business System Plugin.

Solution - Contact TrueCommerce Support


The fix requires TrueCommerce Support team to re-order your Import Definitions to ensure that the Invoice definition remains on top and takes precedence's over other definitions in order to properly be recognized.

Please contact TrueCommerce Support to have them correct this issue

Additional Resources


rev 6/3/2023

Did this answer your question?