Product: QuickBooks Online
Article Link: http://help.truecommerce.com/en/articles/9415371-quickbooks-online-error-invalid-transaction-index
Issue: When attempting to import an Invoice into Transaction Manager from QuickBooks Online you receive the following error: 'Invalid transaction index'
Reason: There is a configuration mismatch within the ordering of your Import Definitions within your Business System Plugin.
Solution - Contact TrueCommerce Support
The fix requires TrueCommerce Support team to re-order your Import Definitions to ensure that the Invoice definition remains on top and takes precedence's over other definitions in order to properly be recognized.
Please contact TrueCommerce Support to have them correct this issue
Additional Resources
rev 6/3/2023