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QuickBooks - [ERROR] There is an invalid reference to QuickBooks Customer "xxxx" in the SalesReceipt
QuickBooks - [ERROR] There is an invalid reference to QuickBooks Customer "xxxx" in the SalesReceipt
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a week ago

Product: Intuit QuickBooks

Error: There is an invalid reference to QuickBooks Customer "xxxx" in the SalesReceipt


Issue: Whenever trying to export out an inbound Purchase Order (850) you receive the error message: There is an invalid reference to QuickBooks Customer "xxxx" in the SalesReceipt

Reason: The value sent from your Partner Setup inside Transaction Manager does not match any entry within your Customer Center inside QuickBooks.

The Quick Fix


Navigate (Transaction Manager): Trading Partners → (Partner) → Translations → Partner List
Navigate (QuickBooks): Customers → Customer Center

Update: Partner Setup to Match Customer List within QuickBooks

rev 9/6/22

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