Skip to main content
All CollectionsBusiness System IntegrationsQuickBooks EnterpriseErrors
QuickBooks Enterprise - [ERROR] The QuickBooks user has denied access.
QuickBooks Enterprise - [ERROR] The QuickBooks user has denied access.

Access to the QuickBooks Company File has been denied and the Certificate will need reauthorized

Micah A. Parker avatar
Written by Micah A. Parker
Updated over a year ago

Product; QuickBooks Enterprise

Article Link: http://help.truecommerce.com/en/articles/8608782-quickbooks-enterprise-error-the-quickbooks-user-has-denied-access

Error: The QuickBooks user has denied access.

Issue: When attempting to Import/Export/Sync with Transaction Manager and QuickBooks Enterprise you're provided the error 'The QuickBooks user has denied access.'

Reason: The Certificate for QuickBooks is no longer authorizing Transaction Manager to access the current Company File data.

Solution - Reconfigure the QuickBooks Certificate

Configuring the QuickBooks Certificate

rev 11/20/2023

Did this answer your question?