Skip to main content
All CollectionsBusiness System IntegrationsSage X3Errors
Sage X3 - [ERROR] Non-existent Product on this site xxx - Error Field error [M:SOH4]QTY
Sage X3 - [ERROR] Non-existent Product on this site xxx - Error Field error [M:SOH4]QTY
Micah A. Parker avatar
Written by Micah A. Parker
Updated over a year ago

Product: Sage X3


Issue: When attempting to export out an inbound Purchase Order (850) from your Trading Partner you receive the following error: 'xxx Non-existent Product on this site xxx - Error Field error [M:SOH4]QTY'

Reason: The Item Code you're attempting to pass to Sage X3 on this order is not a valid item based on the Shipment Site that was provided.

Solution - Correct Site Product


You'll need to work with your Sage X3 system's team to properly add the item into the Shipment Site you've configured with Transaction Manager if you wish to receive orders for this item.

This is outside of TrueCommerce Support as TrueCommerce does not maintain your Inventory

Additional Resources


Did this answer your question?