Product: Sage X3

Article Link: http://help.truecommerce.com/en/articles/8007476-sage-x3-error-the-site-is-not-in-the-same-legal-company

Error: Document: xxx - Error The site is not in the same legal company

Issue: When exporting an inbound Purchase Order (850) received from a Trading Partner within Transaction Manager's inbox you receive the following error: 'Document: xxx - Error The site is not in the same legal company'

Reason: There is a mismatch between the Shipment Site and the Sales Site being passed to this particular customer.

If you're utilizing Transaction Manager's defaults to automatically set the code you'll want to make sure they are synced up with what Sage X3 is expecting.

Navigate: Trading Partners → (Partner) → Translations → Defaults

Set: Sales Site to match Shipment Site requirements

rev 6/13/2023