Foundry (TC.NET)

Article Link: <a href="http://help.truecommerce.com/en/articles/2541539-help-i-have-a-critical-issue">http://help.truecommerce.com/en/articles/2541539-help-i-have-a-critical-issue</a>

Calling our Support Team is the best way to receive assistance for critical issues. Cases submitted via the <a href="https://help.truecommerce.com/en/collections/2450590-account-management-portal" rel="nofollow noopener noreferrer" target="_blank">Account Management Portal</a> will be processed as standard priority, and may not provide you with the quick assistance you need.

(888) 430-4489, option 3 for Support. Listen closely to the product support options and select yours accordingly (list below for reference).

Click this <a href="http://help.truecommerce.com/frequently-asked-questions/how-do-i-contact-support">link </a>to check out other options for contacting Support!

Check out this brief article if you have an emergency or critical issue.

Critical Issues Needing Phone Support

Find answers and get help from Intercom Support and Community Experts

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TrueCommerce Core Product Support	Transaction Manager, Foundry
Nexternal Product Support
OneTime Product Support
DataAlliance Product Support
DiCentral Product Support
B2B Gateway Product Support
ecUtopia Product support

Contact Support

Click this link to check out other options for contacting Support!