Skip to main content

Microsoft Partner Responsibilities: Dynamics 365 for Finance & Supply Chain Management (FSCM) project

The following article is for VARs (Microsoft Partners) using Dynamics 365 FSCM.

L
Written by Lorilei Nash

For VARs (Microsoft Partners) using Dynamics 365 for Finance and Supply Chain Management/FSCM (previously known as D3FO), follow these instructions to implement your instance of FSCM with the TrueCommerce package.
​
For immediate assistance or further questions, email our Integrations team at [email protected].

General

  1. Deploy the TrueCommerce (TC) Package.

  2. Deploy the TC License file.

  3. Create and deploy extensions, engines, and the custom code for customers inbound/outbound needs.

    1. Create and deploy extensions to TC entities.

    2. Create and deploy overrides to TC engines.

    3. Create and deploy code to TC inbound code hooks.

  4. Communicate and coordinate the FSCM environment refreshes.

    1. TrueCommerce requires 2 business days notice to schedule any back-ups of TC tables/entities.

  5. Manage FSCM Data (not limited to the following a. and b. examples):

    1. Items (barcode, inventory, external item description, etc.)

    2. Customer/Vendor/Site/Warehouse record

  6. Process Custom Flat File

    1. TrueCommerce will provide the SFTP URL, credentials, and paths.

    2. The Microsoft partner is responsible for connecting to our SFTP/FTP and processing the document or creating the document.

NOTE: The customer may also need the Value Added Reseller (VAR) for other setup/configuration if they are not familiar with FSCM features/functionality; for example: Master data loads/Data management, Backup and restoring data entities, etc.

Processes and End User Knowledge

The Microsoft partner is responsible for working with the customer to establish steps and processes in FSCM. The Microsoft partner should be training and working with the end user on knowledge of these processes and how to create the various necessary documents.
​

Accounts Receivable (AR)

  • Sales Order confirmation

  • Invoice

  • Shipment

  • Inventory (not limited to the following sub-bulleted examples):

    • Manage inventory for

    • Managing External Item Description

    • Barcode

    • ATP information

    • Pricing

  • Customer Payment Journal

Accounts Payable (AP)

  • Purchase Order

    • Purchase Order Confirmation or Inquiry

  • Process Invoice

  • Advance Shipping Notice (ASN)

    • Posting of Receipt List

    • Load, if applicable

      • This requires the warehouse to be set to use Warehouse Management.

Warehouse (WHS)

  • Creating and maintaining Sites/Warehouse

  • Document creation

    • Transfer Order

    • Return Order

    • Voyages

rev. 4/20/2026

Did this answer your question?