Product(s): Foundry platform, Transaction Manager
Article link: https://help.truecommerce.com/en/articles/12054991-amazon-seller-central-multi-factor-authentication
Multi-Factor Authentication (MFA) is a security measure that requires users to provide two or more verification factors--like a password, security key, and other methods--to gain access to an account or resource. By combining these factors, MFA significantly enhances security compared to using a single password alone.
Amazon requires all vendors that are using the Amazon Marketplace Connector to enable MFA, with action taken to remain in compliance by October 15, 2025. As a trusted partner of Amazon, TrueCommerce is committed to helping you stay compliant with Amazon’s latest security requirements.
This mandated update by Amazon adds an essential layer of protection to your account, as MFA significantly reduces the risk of unauthorized access and ensures your order management through TrueCommerce continues without interruption.
IMPORTANT: Failure to set up MFA by October 15 may result in disruptions to your ability to manage Amazon orders through TrueCommerce.
If MFA is NOT set up by October 15, TrueCommerce will enable it on your behalf to ensure compliance with Amazon’s requirements. To avoid any unexpected interruptions and to choose your preferred authentication method (such as an authenticator app or SMS), we recommend completing setup yourself before this date.
It is also important to check to see if an update is necessary to your contact information in Foundry, including your email address and phone number. CLICK HERE for instructions on how to do this.
Should you have questions or need further assistance after reviewing how to enable MFA, contact our Support team.
rev. 9/9/2025