Product: Foundry platform, Transaction Manager, Account Management, Pulse
Article link: https://help.truecommerce.com/en/articles/11106341-foundry-multi-factor-authentication
With security ever-increasing for web-based software, policies for businesses include expectations for working within secure environments. To address the security needs of its customers, TrueCommerce offers Multi-Factor Authentication (MFA) as a core security feature.
You can access this important associated MFA article by clicking the following link:
The MFA End-User Experience
(non-Admin users, including the MFA walk-through; i.e., what happens when you log in to Foundry using MFA)
What is Multi-Factor Authentication?
When you log in to the Foundry platform, you are proving that you are who you say you are. Traditionally, that has been accomplished with a username and a password, which TrueCommerce has made more secure with Multi-Factor Authentication (MFA).
Most online services--banks, social media, shopping, and other sites--have added a way for your accounts to be more secure. You may also hear MFA referred to as "Two-Step Verification," but it is the same idea, providing for greater protection of sensitive information and a secure login experience. When you sign into the TrueCommerce Foundry platform for the first time on a new device or application (like a web browser), you need more than just the Username and Password. You need to provide an additional "factor" to prove who you are, like a Time-Based One-Time Password (TOTP) code that you then input to confirm it is, in fact, you.
Should you have questions or need further assistance after reviewing how to enable MFA, contact our Support team.
rev. 3/26/2026