Product(s): Foundry platform, Transaction Manager
Purpose
This article provides an overview of the process of onboarding Nordstrom.
Steps to begin the EDI Process
When working with Nordstrom to become a new vendor, they will assign a compliance date for EDI. Nordstrom will then grant new vendors access to their Compliance site in addition to sending an email with compliance program details. It is important to review Nordstrom's Compliance site regularly to ensure your team is up-to-date with any information from Nordstrom.
What is the Testing and Setup Process like?
After becoming a Nordstrom vendor, they will provide details on how to set up EDI and how to register for testing utilizing the OpenText portal. Testing will utilize both the OpenText portal and Transaction Manager. Once your team has access to the portal, your assigned Implementation Specialist will help to guide you through the setup process.
What are the Steps for Testing?
Following are the steps within the OpentText portal and within Transaction Manager:
Your team will download the EDI guidelines from the OpenText portal along with helpful onboarding material. Your organization should be familiar with this material.
You will need to complete the Pricing Agreement on the OpenText portal.
The test Purchase Orders (POs) can be downloaded from the OpenText portal. Your assigned Implementation Specialist will then send the POs to Transaction Manager.
The test POs will be received within Transaction Manager. Open these test orders in Transaction Manager to review the information provided. The address details should be evaluated, as the orders will be separated by store. The Ship to and Buying Party address details will reflect the Distribution Center (DC) number, which is the Ship to location.
Nordstrom recommends that you review their Routing Guide to be familiar with which DCs will be utilized for each store.
The Advance Shipping Notice (ASN) and Invoice will be tested. For orders that will ultimately ship to the same DC, these orders must be consolidated into one ASN and one Invoice.
For Direct to Store Shipments, each store is a 'receiving location'; therefore, you must send a separate invoice for each store. This is noted in the documentation from Nordstrom.
NOTE: If your company is shipping via UPS small package, there must be one Ship Notice and Invoice per UPS tracking number.
To send compliant consolidated transactions, the Consolidated Transactions box must be checked within Transaction Manager. This setting is located under the Trading Partner menu.
Following is a link to a TrueCommerce knowledge article that provides detailed instructions on how to complete this step, as well as how to consolidate multiple POs into one outbound transaction (i.e. ASN or Invoice):
Once the ASN and Invoice test are completed within Transaction Manager, ensure they are in Test Mode prior to sending. Once sent, your assigned Implementation Specialist can upload the test files to the OpenText portal for validation.
When all testing tasks are completed on the OpenText portal, Nordstrom will be notified. The Nordstrom team will then coordinate a go-live date with your team.
Once your go-live date with Nordstrom has been established, ensure that the tested transactions are moved to Production Mode. If you have questions regarding the first live orders, contact the TrueCommerce Support team or your Implementation Specialist.
IMPORTANT: Once in Production, your organization must ensure a full understanding of Nordstrom requirements. It is imperative that you frequently review Nordstrom's documentation, which is provided on their Supplier site.
rev. 10/21/24