Product: NetSuite
Error: 'Price Verification Error: - PO# xxx: Price Difference for Item: 'xxx' EDI price: 'x.xx' EDI Price Level: 'Custom' NetSuite price: 'x.xx' NetSuite Price Level: 'internalId 'x''
Issue: When attempting to perform an Export of a Purchase Order (850) you receive the following error indicating the price does not match: 'Price Verification Error: - PO# xxx: Price Difference for Item: 'xxx' EDI price: 'x.xx' EDI Price Level: 'Custom' NetSuite price: 'x.xx' NetSuite Price Level: 'internalId 'x''.
Reason: Price Verification is enabled within Transaction Manager and the price being sent on the order does not match the Item record within NetSuite.
Solution - Notify your Trading Partner
If your Trading Partner is sending the wrong price on their Purchase Order you will need to notify them to have the price corrected, and the order resent.
Solution - Update your Price in NetSuite
By default Transaction Manager will pull your Base Price from your Item Card - you can update your Item to the proper amount if it is incorrect within NetSuite
Navigate: Lists → Accounting → Items
Find: Item
Select: Pricing Tab
Locate: Base Price
Solution - Disable Price Verification
If the Price is incorrect - but you need the order to process into NetSuite anyways you can adjust the Price Verification setting to only produce a Warning rather than Error, or disable it entirely.
Navigate: Business System → (Company) → Preferences → Integration Options
Set: Price Verification
Note: Your setting may be turned on at the Partner Level.
Navigate: Trading Partners → (Partner) → Preferences → Integration
Select: Integration Type (Purchase Order (Export))
Learn more about Price Verification below
rev 5/28/2024