Are you attempting to export files from your Transactions Inbox in Transaction Manager but receiving the following error?

Good news! There is a way to resolve this error; but first, you will need to find out where the defined Export directory is located on your computer.

1. From the Foundry platform primary navigation menu, select Transaction Manager > Business System:

2. On the Business System Setup page, select your company business system:

3. On the Business System Company Setup page, select the path defined in the Export Path field, then copy it to your clipboard:

4. From your computer’s field in your system tray, enter File Explorer, then open it:

5. Paste the location from Step #3 into the directory path in File Explorer.

You will now want to review the files in this folder, perform actions on them, or move them: