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Transaction Manager: Correcting Walmart Invoice Error

Did you receive an invoice rejection from Walmart, stating “IT1 EA INDIC PRESENT WITH PO4 GT 1 PROD”? Find out how to correct it here.

Sean Foley avatar
Written by Sean Foley
Updated over 8 months ago

Product: Transaction Manager


About this Error

This error means that the unit of measure of one or more of your items is “each”, but you have also included either # of inner packs, pack size, or both. Walmart does not want these values when the unit of measure is Each:

To correct one failed invoice, click here to follow the guide.

For future invoices, there are at least 2 other solutions:

  • Update the item setup table

  • Use a different transaction type

Update Item Setup Table

You should update your Item Catalog, and for any items whose unit of measure is each, remove the # of inner packs and pack size from item setup.

To do this, select Transaction Manager > Trading Partners > [trading partner name] from the Foundry main menu:

From the action bar, choose Translations > Item Catalog:

For any items with a unit of measure of each, remove the values in the Pack Size and # of Inner Packs columns:

Change Transaction Type

If all of your items have a unit of measure of each, you can also change to using the “Invoice Each” option:

Customers that import their invoice can click here to learn how to update the import document type to enable this transaction.

If you create your invoice via Turnaround, click here to learn how to enable the Turnaround option for this invoice.

Click here to learn how to ensure it is in Production mode.


Related Topics

rev. 3/27/24

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