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Dynamics 365 for Finance and Operations - Item Cross Reference Overview

Micah A. Parker avatar
Written by Micah A. Parker
Updated over a month ago

Product: Dynamics 365 for Finance and Operations


The Item Cross Reference comes packaged with the TrueCommerce Extension for Dynamics 365 for Finance and Operations providing a robust built in cross-reference table for all your Electronic Data Interchange (EDI) Inventory Items allowing you to configure at a System, Company, and even Trading Partner level how particular Items should be represented when being transmitted over EDI.

TrueCommerce Recommends utilizing Finance and Operation's External Item Number lookup configuration for most customers. We suggest you take a look at the below article for more information


Item Cross Reference


Each Item Cross Reference is based off of a particular Item Card within Dynamics 365 for Finance and Operations items list - to define a new Item Cross Reference you simply select the Item Number - and if the Item is Configurable within Finance and Operations then select the specific variation desired by setting the Configuration, Size, and Color fields

Configuration, Size, and Color are only used to delineate between different options of a single item for Configurable Items within Finance and Operations

Item Number

The associated Dynamics 365 for Finance and Operations Item Number that this Cross Reference is configured against.

Configuration

Specification/Description of the Item Configuration (e.g. High Definition)

Size

Size value for items that have multiple sizing's available (e.g. Small, Medium, Large)

Color

The color variation for this particular item


Item Attributes


Each Item Cross Reference contains EDI specific fields that can be transmitted to your Trading Partner when sending EDI Transactions that you can define within the setup to easily associate often required pieces of information that may be required by your Trading Partner.

Item Details

Within the Item Details tab you will find fields such as the GTIN, UPC, Alt. Item, and SCC-14 fields grant you additional fields to be used to identify a particular Item Number in the various EDI-required formats.

The Price field allows for overriding of a particular Price point to be used for specific Trading Partners defined away from your regular Item Card within Finance and Operations while the Include on EDI Invoice dropdown allows you to mark items that should or should not appear on an Outbound Invoice (810) to assist with internal items that you may wish to see on the Sales Order, but not return back to your Trading Partner.

Field

Description

GTIN

The Global Trade Item Number (GTIN)

UPC

The Universal Product Code (UPC)

Alt. Item

Alternative Item Number that may be used to reference this item number

SCC-14

The 14-Digit Shipping Container Code (SCC)

Price

EDI Specific Pricing

Include on EDI Invoice

Options

  • Default - Defaults to Company/Module level setting

  • Use - Appears on Invoice (810)s

  • Do Not Use - Excluded from Invoice (810)s

Be sure to check the Override box to modify when making changes at the Module or Partner level

Item Codes such as GTIN or UPC are common fields that automatically transfer to Transaction Manager as additional data for Trading Partners that require it to be mapped

Packaging & Shipment

Within the Packaging and Shipment tab you will find fields for seeing the Carton/Pallet information such as the ID and Quantity, and Weight of a particular item as well as Ship From information that allows you to define which Warehouse you may wish to send inventory stock from.

Field

Description

Carton ID

Dropdown to select which Carton Dimensions should be utilized

Pallet ID

Dropdown to select which Pallet Dimension should be utilized

UM Conversion

Dropdown to select which Unit of Measure Conversion should be used

Carton Qty

The number of items that will fit within a carton

Inner Pack Qty

The number of inner-pack quantities. For example - an item that is sold as a six-pack would have an inner pack of 6

Pallet Qty

The number of items that will fit onto a pallet

Weight

The weight of a single per-unit sold

Specify Site

Drop down to selection the Location to ship from (Skips Default Ship-From)

Warehouse

Dropdown to select which Warehouse Location should be used

Default To

  • ERP Value - Uses the Ship-From information defined in Finance and Operations as the default Ship-From

  • Cross Reference - Use the Ship-From location created within the TrueCommerce Ship-From Cross Reference


External Item Numbers


If your Trading Partner is sending a different Item Number than what you have defined within Finance and Operations through EDI Transactions you can utilize the External Item Numbers section to define the different Item Codes that your Trading Partner may send that you wish to have associated with a particular Dynamics 365 for Finance and Operations Item Number.


Item Cross Reference Hierarchies


Built into the Item Cross Reference is a hierarchy system that allows you to define your Dynamics 365 for Finance and Operations Item Number with its respective Configuration, Size, Color, and Style along with External Item Numbers and Packing/Shipping configuration (Pack Size, Pallet Size, etc.) once having it applied across all your Customers (Account Receivables), Vendors (Account Payables), and Warehouses Locations sharing the same EDI Configuration - to which you can override either at the Module Specific level (All Customers or all Vendors) and even at the Trading Partner specific level allowing you multiple levels of control.

Hierarchy

Description

Overrides

Default Item (Company)

Global Item configuration for all Customers, Vendors, and Warehouses

  • None

Account Receivables Module (AR)

Module Item configuration for all Account Receivable (AR) Customers

  • Default Item

Account Payables (AP)

Module Item configuration for all Account Payable (AP) Vendors

  • Default Item

Warehouse (WHS)

Module Item configuration for all Warehouse (WHS) Locations

  • Default Item

Account Receivable Partner (AR)

A Trading Partner specific override that applies to an Account Receivable (AR) Customer

  • Default Item

  • Account Receivable Module (AR)

Account Payable Partner (AP)

A Trading Partner specific override that applies to an Account Payable (AP) Vendor

  • Default Item

  • Account Payable Module (AP)

Warehouse Partner (WHS)

A Trading Partner specific override that applies to a Warehouse (WHS) Location

  • Default Item

  • Warehouse Module (WHS)

Company β†’ Module (AR/AP/WHS) β†’ Trading Partner

Attribute Override

If you create an Item Cross Reference at either the Default (Company) or the Module (Account Receivable / Account Payable / Warehouse) levels - you can then define an Attribute Override at the Trading Partner level that adjusts just the defined attribute while the remaining settings stay at the Default/Module level.

Example

Take the below example - Item Number 1000 has a Carton Quantity of 12, and a Pallet Quantity of 720 with a Weight of 2.0lbs associated to it at the Default Item Cross Reference (Company wide across all EDI Partners)

Default Item Cross Reference (Company)

Item Number

Carton Quantity

Pallet Quantity

Weight

1000

12

720

2.0lbs

But for all Account Receivable Trading Partners you wish to override the Carton Quantity to adjust it so that the Carton Quantity is that of a 120 instead

Account Receivable Module Override

Item Number

Carton Quantity

Pallet Quantity

Weight

1000

120

Default

2.0lbs

But within the Account Receivables module, you have a Trading Partner (UPS) that receives a modified weight value switching it to 0.2lbs instead

Trading Partner Override

Item Number

Carton Quantity

Pallet Quantity

Weight

1000

Default

Default

0.2lbs

For all Account Receivable Customers (outside of UPS) such as say, Amazon, when an order is placed for Item 1000 they will receive only the Account Receivable modifications - however UPS will receive both the Account Receivable overrides made for the Carton Quantity, as well as the Weight changes for that specific Trading Partner since it falls under an Account Receivable Customer.

Amazon Order Example

Item Number

Carton Quantity

Pallet Quantity

Weight

1000

120

720

2.0lbs

UPS Order Example

Item Number

Carton Quantity

Pallet Quantity

Weight

1000

120

720

0.2lbs

In this way you can see that you have 3-layers of configuration available letting you to create the baseline Default Item Cross Reference that will be applied against all your EDI Trading Partners, but can then modify each Module, or Trading Partner as needed to accommodate your business process by overriding only the Attributes that you need at the level that you need.

rev 5/12/2025

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