Product: Intuit QuickBooks (On-Premise)

Article Link: http://help.truecommerce.com/en/articles/6584155-intuit-quickbooks-error-there-was-an-error-when-saving-a-salesorder-quickbooks-error-message-the-transaction-sales-tax-field-cannot-be-left-blank

Error: There was an error when saving a SalesOrder. QuickBooks error message: The Transaction Sales Tax field cannot be left blank, even for non-taxable customers and sales which have no taxable items, so non-taxable sales will be correct for this district.

Issue: Whenever you try and export out an inbound Purchase Order (850) from a Trading Partner you receive the error: 'There was an error when saving a SalesOrder. QuickBooks error message: The Transaction Sales Tax field cannot be left blank, even for non-taxable customers and sales which have no taxable items, so non-taxable sales will be correct for this district'

Reason: Your Customer Card within QuickBooks does not have a Tax Code or Tax-Item configured

Navigate (QuickBooks): Customers → Customer List → (Customer) → Sales Tax Settings

Add: Tax Code & Tax Item

rev 9/23/22