Product: Pack & Ship

Article Link: http://help.truecommerce.com/en/articles/4596184-pack-ship-ways-to-pack-items

1. Pack All

The Pack All button packs all items from all products on the order. This empties the Remaining Items side and packs everything into the currently open package. For many customers, this button answers the question: "What’s the fastest way I can get all of the items in a box and get my shipping label?"

The system behavior varies a bit depending on your packing mode:

Packing Mode - In Packing Mode, when you click Pack All, it will take everything on the order and put it in one box.

Full Case Packing Mode - For our customers who use the Full Case Packing Mode, the Pack All button will pack everything on the order but it assumes the ordered items represent a quantity of the same product and there is only one item (case) per package. We assume every case pack is its own box.

Note: No matter which mode, when you click the Pack All button, it takes what is remaining and puts it in a box. If you’ve already put some items in a box, Pack All will put the remaining items in a second box.

2. Touch-Friendly Manual Controls

This is a good option for our customers who use tablets. They want to be able to click the buttons as they pick items and add them to a box. Let's say there’s an order for 3 but I only have 2 in the bin. There happens to be another one in the next bin. I click the chevron twice to add 2 to the box and then when I get the 3rd, I click the chevron again to add that item to the box.

Single Chevron – Performs a single packing event, a single instance of whatever your pack quantity is.

Double Chevron – Packs everything that’s remaining for that item into the current box. The double chevron packs all for this one product. The Pack All button packs all products on the order.

3. Scanning

This feature is for our customers who are looking to reduce their errors and make sure the correct products are going into the box. Notice the Scan Item field. It's meant to work with a wedge scanner but you can also type directly in this field. You would scan or type in the item’s code in the field and it will pack that into a box.

Additionally, you can set up aliases for your items so that the system recognizes that a particular code you might type in is the code for XYZ product. This might keep you from having to type in an entire UPC code, for example. Also, remember that the packing behavior can change depending on whether you’re in Packing Mode or Full Case Packing Mode.

4. Cartonization

We take the attributes of your products and our system predicts how you should pack it. We’ll look at weight, dimensions, types of cardboard, etc. We can predict how many boxes you should use. If you click OK, it will show that everything has been packed.

Please note this feature is available for an additional fee.

There are two ways to unpack packages:

Click the pencil icon. It puts chevrons on the packed box panel and you can move individual items back over to the unpacked side.

Click Options > Unpack this package

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