Product: Transaction Manager
Article Link: http://help.truecommerce.com/en/articles/3808871-transaction-manager-accessing-raw-edi-data
Whether you are Testing or in Production, sometimes you may need to review the raw EDI data of a transaction, or your Trading Partner may request to see it in raw form to troubleshoot an issue.
While you can always contact TrueCommerce for assistance, you have the ability to access the raw EDI data yourself, either via the Account Management portal or directly in Transaction Manager.
Need to search for a specific data segment and/or element within a transaction in Transaction Manager? Check out this article!
Viewing Raw EDI in Account Management
To access raw data via the Account Management portal:
Select Account Management in the Foundry menu.
Select Transactions.
Click Search.
Select the transaction from the list.
Select Actions > View Out Data via the action bar.
Click Out Data. The data will appear in a popup box (example below).
If needed for other purposes, you can select, and then copy and paste the data into MS Word or Notepad.
Viewing Raw EDI in Transaction Manager
To access the raw EDI data in Transaction Manager, select the transaction from the Transactions workspace and then select View > Raw EDI via the action bar.
Sending the Data to a Partner?
The raw EDI view of an outgoing transaction is not identical to the data your partner receives once a transaction is processed through the TrueCommerce network. Note that there will be TC segments present in the data because it has not yet been translated, and they should be removed prior to sending to your partner.
Example ...
Simply copy and paste the raw data into MS Word or Notepad, and then delete those TC segments before sending.
What you need to send ...
Navigate to Account Management in Foundry or contact TrueCommerce Support if you have additional questions!
Related Topics
Check out the 'Accessing Raw Data' video in the X12 EDI section of TrueCommerce University
rev: 01/30/01