Product: Transaction Manager

Article Link: http://help.truecommerce.com/en/articles/3808871-transaction-manager-accessing-raw-edi-data

Whether you’re Testing or in Production, sometimes you may need to review the raw EDI data, or your Trading Partner may request to see the raw EDI data to troubleshoot an issue. While you can always contact TrueCommerce for help, you have the ability to access the raw data on your own!

Need to search for a data segment and/or element within a transaction in Transaction Manager? Check out this article!

Access data in the Account Management Portal

Access data in Transaction Manager


To access data in AMP:

  1. Click the Navigation Menu icon in the upper left hand corner of Foundry, and select Account Management in the flyout menu.

  2. Select Transactions.

  3. Click Search.

  4. Select the transaction from the list.

  5. In the Action Bar, click Actions and select View Out Data.

When you click Out Data, the data will appear in a pop-up (example screenshot below). Highlight the data, copy it and paste it into a word document to view the data more clearly.


To access data in Transaction Manager:

Within Transaction Manager, locate the transaction that needs to be reviewed. Click View in the Action Bar, and select Raw EDI.

Before sending the data...

The raw EDI view of an outgoing transaction is not identical to the data your partner receives once a transaction is processed through the TrueCommerce network. Take note of the TC segments in the sample below. These segments are present because this data is not translated, and therefore, should be removed prior to sending to your partner. This can be done by simply copying and pasting the data into Word and deleting the TC segments.

BEFORE:

AFTER:


For a demonstration, check out the Accessing Raw Data video in the X12 EDI section of TrueCommerce University.


Legacy TM Users and Customer Center users, click here.

rev: 2/22/22

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