Product: Dynamics 365 Business Central
Issue: When attempting to export a Warehouse Shipping Advice (945), you receive the error message stating: "Sorry, we just updated this page. Reopen it, and try again."
Reason: This error is usually caused by a customization or third-party plugin that is automatically triggered during the Creation or Modification of a Sales Order within Dynamics 365 Business Central which results in the record being locked prior to TrueCommerce completing its Export process
Workaround - Reattempt the Export
Typically you can work around this issue by attempting to perform the Export from Transaction Manager again in order to get a particular Transaction processed.
However this issue may continue to reoccur
Solution – Contact Your Business Central VAR
The error you're receiving is a message actually being returned by Dynamics 365 Business Central informing Transaction Manager that the record we were attempting to modify (typically the Sales Order) was modified by another application, script, or customization as TrueCommerce was attempting to perform its own updates.
This issue is typically outside the scope of TrueCommerce as we do not provide support regarding other Third-Party Customizations that may be conflicting with the TrueCommerce solution. It is recommended that you contact your Value Added Reseller (VAR) for Business Central to have them investigate any conflicts.
It is recommended that you disable all other Third-Party Customizations to ensure system compatibility with your Business Central environment at the base level
Additional Resources
rev 4/21/2025