Product: Dynamics 365 for Finance and Operations
Warning: Flagged OrderType received. Order is of type [OrderType]
Article Link: http://help.truecommerce.com/en/articles/11067834-dynamics-365-for-finance-and-operations-error-order-is-of-type-ordertype
Issue: When you process an Inbound Purchase Order (850) into Dynamics 365 for Finance and Operations you receive the following warning/error: 'Flagged OrderType received. Order is of type "[OrderType]"'
Reason: The On Receipt of This Order Type setting within the TrueCommerce Extension is set to either Error or Warn upon this particular Order Type being received
Solution - Process Manually
If this error/warning was setup intending to prevent processing or to alert a user when a Trading Partner sends a particular Order Type - then this order may of been stopped for Business Process related reasons and you may need to check with your Accounting team to confirm there was not a reason for the stopping of this order.
Solution - Verify Order Type
If the Order Type is incorrect - this may be due to a mismatch with the Order Type sent by your Trading Partner within Transaction Manager. This is typically located within the BEG02 field, usually labeled Type under the Purchase Order Information within Transaction Manager.
If this is the incorrect type you may need to contact your Trading Partner or configure a new Order Type within Finance and Operations.
If no Order Type was sent by your Trading Partner - the default behavior is to default it to ZZ which by default is setup to Warn Users to let them know
Solution - Update Mapping Manager
If you have access to Mapping Manager and the Order Type being sent from your Trading Partner is correct within Transaction Manager, but not correct within Finance and Operations during processing - you may need to correct the Field Mapping for the PurchaseOrderTypeCode.
Navigate: Partner Maps → (Partner) → 850 4030
Set: Row/Column Selection to BEG
Map: PurchaseOrderTypeCode
Solution - Update the Reporting Setting for Order Type
The Reporting option within this particular Order Type is set to either Warn or Error. If the setting is set to Error then the Sales Order will not be created - however if it's set to Warn then the Sales Order will still create pending no other issues.
Changing the Setting
You can update the On Receipt of This Order Type setting under the Reporting section to adjust how Dynamics 365 for Finance and Operations behaves when receiving this Order Type.
Navigate: EDI → Cross References → Customer Cross References
Navigate: (Customer) → Inbound
Select: (Order Type) → Details
Set: On Receipt of This Order Type to desired setting
Option | Description |
Default | Uses the System/Company level setting for this option |
Error Document | Produces the above error, and does not allow creation of the Sales Order |
Warn | Produces the above warning, but allows the creation of the Sales Order |
Do Not Report | Check Warning/Error is produced, allows the creation of the Sales Order |
rev 4/10/2025