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Sage 100 - [ERROR] Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.

Written by Micah A. Parker
Updated over 2 years ago

Product: Sage 100

Error: Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.


Issue: Whenever attempting to Import/Export or Sync with your Sage 100 system you receive an error stating: 'Error logging into Sage 100: Access denied. Contact your system administrator. Please check 'Allow External Access' in the Preferences tab of the Company Maintenance screen.'

Reason: This is due to your Company configuration within Sage 100 not having Allow External Access options enabled within its settings.

This is outside of TrueCommerce - you will need to contact your System Administrator for authorization to enable this

Solution - Enable Allow External Access


You'll need to have your Administrator login to the Administrative Tools and enable Allow External Access to the Company being used by Transaction Manager.

Navigate: Company Maintenance β†’ Preferences

Enable: Allow External Access

rev 5/19/2023

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